Refund policy

Refund & Return Policy

ALL SALES ARE FINAL.

Due to the nature of our products and the fact that many items are ordered specifically for each customer, we do not accept returns, exchanges, or refunds for change of mind, incorrect purchases, installation attempts, or buyer error.

Please make sure you have selected the correct product, model, year, and specifications before placing your order.

Before ordering: If you're unsure whether a product is compatible with your setup, contact us first and we'll be happy to help verify compatibility.

Product Issues

If your order arrives damaged, defective, or incorrect, contact MX PARTS within 48 hours of delivery with clear photos/videos of the item and packaging.

Approved issues may be eligible for a replacement or other resolution at our discretion.

Products that have been installed, modified, damaged during installation, improperly used, or otherwise altered may not qualify for a replacement.